Refund Policy

REFUND POLICY 

Last updated: May 7, 2025

This Refund Policy applies to the following products: CRYNET GAME BOOSTER

PLEASE READ THIS REFUND POLICY CAREFULLY BEFORE COMPLETING YOUR PURCHASE. BY PURCHASING, INSTALLING, OR USING THE PRODUCT, YOU AGREE TO BE BOUND BY THIS REFUND POLICY. IF YOU DO NOT AGREE TO THE TERMS OF THIS POLICY, DO NOT CONTINUE WITH THE PURCHASE.

Section 1. Eligibility for Refund
You may request a refund for Crynet Game Booster if all the following conditions are met:

  • Your request is made within 14 calendar days from the date of original purchase.
  • You provide a valid reason for dissatisfaction or technical issues.
  • You have not breached the license agreement or engaged in fraudulent use.

Section 2. Non-Refundable Circumstances
Refunds will not be issued under the following conditions:

  • Requests made after the 14-day period.
  • You changed your mind about using the product.
  • Purchases made during discounted promotions or bundles (unless otherwise required by law).
  • Refusal to cooperate with support requests for resolving a reported issue.

Section 3. How to Request a Refund
To submit a refund request, please contact [email protected] with the subject line “Refund Request.” Include:

  • Full name and email used for the purchase
  • Date of purchase and order reference (if available)
  • Reason for your refund request

We will respond within 5 business days.

Section 4. Approved Refunds
If your request is approved, a refund will be issued to your original payment method within 7–10 business days, depending on your bank or payment provider.

Section 5. Contact Information
If you have questions about this Refund Policy, please contact us: